About the consultant

C-CAF Accredited Consultant specialising in Digital Systems, Mock Inspections, Complaints Handling, Policies & Procedures, and Mentorship. I bring over a decade of clinical and governance experience across NHS, private hospitals, and community care, combining clinical insight with strong capability in data literacy and digital transformation. My work focuses on strengthening compliance, service quality, and regulatory alignment through POFERA — a model that embeds patient outcomes, evidence, and clear results in every decision.

With a background in pre-assessment leadership, quality assurance, and workforce development, I support care providers to improve safety, streamline processes, and prepare confidently for CQC inspections. I deliver practical, outcome-driven solutions tailored to organisational needs, ensuring sustainable improvement and staff empowerment.