About the consultant

Debbie Richens is an experienced adult social care leader with more than 30 years in the sector, bringing together deep operational knowledge, strong regulatory expertise, and a proven track record in service improvement. Her background spans registered management, regional operations, commissioning, and quality leadership, giving her a comprehensive understanding of how to deliver safe, high‑quality, person‑centred care. Debbie is highly regarded for her ability to stabilise and transform services, lead turnaround programmes, and support managers to raise standards. She has extensive regulatory insight, having carried out mock CQC inspections, developed action plans in response to CQC Notices of Proposal and Notices of Decision, and guided services through complex compliance challenges. Her experience covers residential and community‑based services, commissioning new provisions, and driving sustainable quality improvement, all underpinned by a calm, friendly and practical solutions‑focused approach that makes her a trusted partner for organisations seeking strong leadership and measurable results.